by "Stuart & Kathryn Fields" <sfkf@[EMAIL PROTECTED]
>
Dec 14, 2007 at 01:34 PM
Andrew: I've started looking at McMaster catalog and there are a bunch of
keyless chucks to choose from. I've got three other keyless chucks, one
on
a makita cordless and haven't had any problems with them so I was
surprised
to experience the "auto loosen" feature found in the Sears units. Yep
after
dropping drill bits from on top of the roof and having to get all the way
down to retrieve it, I'm going to switch rather than fight.
The thing that caught my attention the most is the "run around" I received
when I voiced my complaint to Sears. All they would have had to do was
thank me and tell me they were assigning the problem to someone; blow some
smoke up my butt and I would have left thinking that Sears really sup****ts
their customer. But no
Well there are other tool sources.
"Andrew P." <null@[EMAIL PROTECTED]
> wrote in message
news:13m4j2k9t40h351@[EMAIL PROTECTED]
> While I wandered about the Web aimlessly, I heard Stuart & Kathryn
Fields
> say:
>> I recently purchased the Sears "Professional" Lithium batteried driver
>> drills. I purchased two because I was in the process of erecting a
metal
>> building. The batteries and charger worked good but the keyless chuck
on
>> both drills exhibit what I call "Auto Loosen". I have several other
>> keyless chucks in my shop and none of these exhibit the same
>> characteristics. I called Sears Customer Service to complain and they
>> told me to visit my local Sears dealer. The local Sears dealer told me
>> to call Customer Service. Whoa!! I've been a victim of that before. I
>> will now look for my tool requirements somewhere else.
>>
>> Stu Fields
> If the chuck uses a standard thread, can't you put a regular
key-operated
> Jacobs chuck on the drill instead?
>
> --
> Andrew P.
>
> [Post replies to this message on forum only]
>
