Re: Sears Tools

Stuart & Kathryn Fields wrote:
> Andrew:  I've started looking at McMaster catalog and there are a bunch
of 
> keyless chucks to choose from.  I've got three other keyless chucks, one
on 
> a makita cordless and haven't had any problems with them so I was
surprised 
> to experience the "auto loosen" feature found in the Sears units.  Yep
after 
> dropping drill bits from on top of the roof and having to get all the
way 
> down to retrieve it, I'm going to switch rather than fight.
> The thing that caught my attention the most is the "run around" I
received 
> when I voiced my complaint to Sears.  All they would have had to do was 
> thank me and tell me they were assigning the problem to someone; blow
some 
> smoke up my butt and I would have left thinking that Sears really
sup****ts 
> their customer.  But no
> Well there are other tool sources.




   I had a similar problem with a B&D keyless. I simply replaced the 
chuck with a Jacobs keyless. If you like the drills, this is an 
inexpensive solution. I liked the results so much, I replaced the chucks 
on all my drills. Cost me less than $100 to do 5 of them.




> "Andrew P." <null@[EMAIL PROTECTED]
> wrote in message 
> news:13m4j2k9t40h351@[EMAIL PROTECTED]
>> While I wandered about the Web aimlessly, I heard Stuart & Kathryn
Fields 
>> say:
>>> I recently purchased the Sears "Professional" Lithium batteried driver

>>> drills.  I purchased two because I was in the process of erecting a
metal 
>>> building.  The batteries and charger worked good but the keyless chuck
on 
>>> both drills exhibit what I call "Auto Loosen".  I have several other 
>>> keyless chucks in my shop and none of these exhibit the same 
>>> characteristics.  I called Sears Customer Service to complain and they

>>> told me to visit my local Sears dealer.  The local Sears dealer told
me 
>>> to call Customer Service. Whoa!! I've been a victim of that before.  I

>>> will now look for my tool requirements somewhere else.
>>>
>>> Stu Fields
>> If the chuck uses a standard thread, can't you put a regular
key-operated 
>> Jacobs chuck on the drill instead?
>>
>> -- 
>> Andrew P.
>>
>> [Post replies to this message on forum only]
>>
> 
>